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With proper care, your Scandia Down® luxuries can last a lifetime. To help your
bedding stay beautiful over the years, we offer expert advice and restoration
and cleaning whenever you need it. Our in-house staff is extremely
knowledgeable about our products—and always pleased to discuss your needs or
arrange services. That’s why our toll-free number is on every Scandia Down®
tag. If you ever have any concerns, simply call us at 1-800-237-5337.
It’s all part of The Scandia Down® DifferenceSM.
Most services take two weeks or less, returning your Scandia Down® bedding to
you in mint condition in minimal time.
Please call for pricing information for our restoration and cleaning services.
Restoration
After years of enjoyment, your Scandia Down® comforter, pillow or featherbed
may need refreshing. Although the down inside lasts a lifetime, the outside
ticking may have to be replaced or additional filling may need to be added to
enhance loft. Whatever the issue, our expert technicians will do their best to
restore your bedding to its original condition.
We can also make your down furnishings smaller or larger to fit a new bed. And
should an accident occur, we can stitch most tears at minimal cost, or patch
the fabric if appropriate.
Cleaning
Our down filled products should always be used with an additional covering such
as a duvet cover for your comforter or a zippered pillow-cover beneath your
pillow cases. We recommend that you go as long as you can without cleaning your
down filled belongings. As a rule of thumb, your Scandia Down® items will only
need cleaning every two to four years, depending upon the habits of your
household. You will want to clean your comforter covers and zippered pillow
covers as often as necessary, of course.
When it is time for professional cleaning, simply place the item in its Scandia
Down® cotton storage bag and send it to us. Our in-house experts will inspect
it for wear and tear, and then clean it in our own laundry built exclusively
for our fine products. It will be promptly returned to you, fresh as the day
you first placed it on your bed.
Additional Care Tips
In between the professional care and cleaning services we provide, there are a
few simple steps you can take to preserve your bedding and fine linens and
towels
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First, always use protective coverings—and launder them regularly. This is
the single most important thing you can do to protect your investment. Also let
the down-filled or synthetic filled item air out occasionally on a clothesline
or simply by opening the windows.
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To re-fluff and refresh your pillows, put them in the dryer on air cycle for
a few minutes. Always check the Scandia Down® tag for product-specific care
information—and please call us if you have any questions or concerns. We are
always at your service.
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For care of our linens and towels, we advise that you machine wash these
items on gentle cycle using mild detergent, cold or warm water, low heat dryer.
Be sure to wash all colors separately. No bleach or spot cleaning.
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