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Update your information
To access and update your registered account information, you first must sign in. To do so, click the “Sign In” link, enter your e-mail and password, and click the "Sign In" button. Now that you’re signed in, you can access any of your account information by clicking the link for the information you would like to update. Make your changes directly on the page, and be sure to click the “Submit Changes” button when finished.

Order Status and History
To check the status of your order and see the history of all orders placed, access your account by signing in and click the links for “Order Status and History”.

Subscribe/unsubscribe to mailing lists

To subscribe –

If you would like to receive our emails you may subscribe during website registration or at check out when you make a purchase. You may also sign yourself up through the “Email Sign Up” link found on any page of our site.

To unsubscribe -

  • To unsubscribe from Scandia Down® promotional emails, access your account by signing in. Go to the “Mailing and Privacy Preferences” section and check the box “DO NOT send me promotional news by email.” You can also unsubscribe from our email list by clicking on the “Unsubscribe” link at the bottom of any promotional email we've sent you.
  • At this time, Scandia Down® does not have a catalog and will not send you anything in the mail of a promotional nature. Just in case we create a promotional catalog in the future, to unsubscribe from Scandia Down® postal mail, follow the same instructions as above and check the box “I DO NOT want to receive postal mailings from Scandia Down®”.
  • If you do not wish to receive third-party mail, follow the same instructions as above and check the box “I DO NOT want my name and addresses shared with others.” Please note that this will prevent disclosure to future unaffiliated third parties only. Unfortunately, we cannot remove your name from mailing lists on which your name already appears.

Password assistance

If you forget your password just click on the “Forgot your password?” link located on the “Sign In” page. You will be asked to answer your “Password Reminder” question. If you are unable to, we will send you an email with instructions on how to reset your password.


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