Order Status and History
To check the status of your order and see the history of all orders placed,
access your account by signing in and click the links for “Order Status and
History”.
Subscribe/unsubscribe to mailing lists
To subscribe –
If you would like to receive our emails you may subscribe during website
registration or at check out when you make a purchase. You may also sign
yourself up through the “Email Sign Up” link found on any page of our site.
To unsubscribe -
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To unsubscribe from Scandia Down® promotional emails, access your account by
signing in. Go to the “Mailing and Privacy Preferences” section and check
the box “DO NOT send me promotional news by email.” You can also unsubscribe
from our email list by clicking on the “Unsubscribe” link at the bottom of any
promotional email we've sent you.
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At this time, Scandia Down® does not have a catalog and will not send you
anything in the mail of a promotional nature. Just in case we create a
promotional catalog in the future, to unsubscribe from Scandia Down® postal
mail, follow the same instructions as above and check the box “I DO NOT want to
receive postal mailings from Scandia Down®”.
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If you do not wish to receive third-party mail, follow the same instructions as
above and check the box “I DO NOT want my name and addresses shared with
others.” Please note that this will prevent disclosure to future unaffiliated
third parties only. Unfortunately, we cannot remove your name from mailing
lists on which your name already appears.
Password assistance
If you forget your password just click on the “Forgot your password?” link
located on the “Sign In” page. You will be asked to answer your “Password
Reminder” question. If you are unable to, we will send you an email with
instructions on how to reset your password.